Privacy Policy

Last updated: 15 January 2026

Data Controller Information

quantanex AS is the data controller for the personal data we collect through our website and services. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.

Data Controller: quantanex AS
Registration Number: CVR 36251479
Address: Kongens Nytorv 101, 8021 Aarhus, Denmark
Email: privacy@quantanex.top
Phone: +45 35899111

Data We Collect

The data we collect from you includes personal information that you voluntarily provide to us and information that is automatically collected when you use our website and services. We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and company details when you contact us or use our services
  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring websites
  • Communication Data: Records of your communications with us, including emails, phone calls, and support tickets
  • Service Data: Information related to your use of our restaurant reservation optimisation tools and analytics
  • Marketing Data: Your preferences for receiving marketing communications and your response to our marketing campaigns

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, contractual necessity, and your consent where required. The specific ways we use of your data include:

  • Service Provision: To provide our restaurant reservation optimisation services and technical support
  • Communication: To respond to your enquiries, provide customer support, and send service-related notifications
  • Analytics and Improvement: To analyse website usage, improve our services, and develop new features
  • Marketing: To send you relevant marketing communications about our services (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our legitimate business interests
  • Security: To maintain the security and integrity of our systems and prevent fraud

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: For marketing communications and optional cookies
  • Contract: To fulfil our contractual obligations when providing services
  • Legitimate Interests: For analytics, security, and business development purposes
  • Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to strict confidentiality agreements. These include:

  • Cloud hosting providers for data storage and processing
  • Analytics providers such as Google Analytics
  • Email service providers for communication
  • Customer support platforms
  • Legal and professional advisers when necessary

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions by the European Commission or appropriate contractual clauses.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our typical data retention periods are:

  • Contact enquiries: 3 years from last contact
  • Customer data: Duration of service relationship plus 7 years
  • Website analytics: 26 months
  • Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR, you have several rights regarding your personal data. These include the right to access, rectify, erase, restrict processing, data portability, and object to processing. You also have the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at privacy@quantanex.top.

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us using the following information:

Privacy Officer: quantanex AS
Email: privacy@quantanex.top
Phone: +45 35899111
Address: Kongens Nytorv 101, 8021 Aarhus, Denmark